Electric Imp customers’ usage and licensing charges will now be billed via a Twilio account. Twilio’s billing system will issue pay-as-you-go payments via credit card, or arrears payments via invoice. This is the case whether you are using other Twilio services — for example, Super SIM or Programmable Wireless — or not. This guide shows you how to set this up for an existing Electric Imp paid customer account.
This does not affect holders of free accounts, who therefore need take no further action.
If you do not currently have a Twilio account, you will need to create one for this purpose. This must be an ‘upgraded’ account, ie. one that has a record of your business address and a payment method assigned to it. Free trial accounts cannot be used for unified billing, but having created such an account, you can upgrade it by clicking the Upgrade link at the top of the Twilio Console screen.
Note For more information on upgrading a Twilio account, please see the Twilio Help site.
If your trial account has not yet been upgraded, you may be asked to upgrade during the process.
Once it is connected to your Electric Imp account, your Twilio account will show usage and new devices’ one-time impOS™ license fees in arrears. Billing is triggered the first time a production device connects in a calendar month.
Cellular data usage and Super SIM’s active-SIM monthly fee will continue to be billed via Twilio as before.
For more information on Twilio Super SIM pricing, please see the Twilio documentation.
To enable unified billing, you need to connect your impCentral account to your Twilio account. You can do this in impCentral — just follow these steps:
The link you have established routes your Electric Imp charges to Twilio for the purposes of unified billing. The process creates a Twilio sub-account, and you can view that sub-account’s SID in impCentral at My Accounts > Profile > Twilio Connect.
You can also view link details by logging into the Twilo Console and selecting Authorized apps from the Billing menu. Click on impCentral under Authorized Connect App.
If in the future you wish to connect your Electric Imp account to an alternative Twilio account, you can terminate the existing connection with either of these methods:
After you have broken the first billing connection, follow the steps above to establish a new connection. Do so promptly to avoid any service interruption.